Frequently Asked Questions

Sign up for a free account, name your company workspace, and start adding employees. The entire setup takes under two minutes — no credit card required.

Yes! Our Free plan supports up to 10 employees and includes the employee directory, time off management, basic dashboard, and email notifications. It's free forever.

From your admin dashboard, go to Settings and send invite links via email. Each team member joins with the appropriate role (Admin, Manager, or Employee) and sees only what they're authorized to access.

The Pro plan costs $8 per employee per month. You only pay for active employees in your organization.

Absolutely. You can upgrade from Free to Pro at any time and your new features will be available immediately. If you need Enterprise features, contact our sales team.

Yes, annual billing is available at a discounted rate. Contact our sales team for details on annual pricing.

If you need more than 10 employees, you'll be prompted to upgrade to the Pro plan. Your existing data stays intact — no disruption to your team.

The Free plan includes an employee directory for up to 10 employees, time off management with approval workflows, a basic dashboard, and email notifications.

Yes, document storage is available on the Pro plan and above. You can upload contracts, IDs, payslips, and other HR documents with secure, role-based access control.

Advanced reporting is available on the Pro plan. You'll get headcount trends, hiring timelines, time-off breakdowns, and the ability to export reports as CSV or PDF.

Yes! The Pro plan includes a visual org chart that's automatically generated from your team hierarchy. It always reflects your real team structure.

We use multi-tenant data isolation with row-level security, encryption in transit (TLS) and at rest, and comprehensive audit logging. Every organization's data is completely isolated at the database level.

SSO and SAML integration are available on our Enterprise plan. We use Clerk for authentication, which supports a wide range of identity providers.

Your data is stored on secure, SOC 2-compliant infrastructure. We use Supabase for our database, which provides enterprise-grade security and reliability.

Yes. You can export all your data at any time. If you close your account, your data is retained for 90 days for backup purposes and then permanently deleted.

Free plan users can reach us by email. Pro plan users get priority email support. Enterprise customers receive a dedicated support contact with SLA guarantees.

WalnutsHR is designed to be self-service and easy to set up. However, Enterprise customers receive personalized onboarding and training sessions.