Terms of Service
Last updated: April 1, 2026
These Terms of Service ("Terms") govern your access to and use of the WalnutsHR platform and services provided by WalnutsHR Inc. ("WalnutsHR," "we," "us," or "our"). By accessing or using our services, you agree to be bound by these Terms.
1. Acceptance of Terms
By creating an account or using our services, you confirm that you are at least 18 years old and have the legal authority to enter into these Terms on behalf of yourself or your organization.
2. Description of Service
WalnutsHR provides a cloud-based human resources management platform that includes employee directory management, time off tracking, document storage, organizational charts, and reporting tools.
3. Account Registration
- You must provide accurate and complete information during registration.
- You are responsible for maintaining the security of your account credentials.
- You must notify us immediately of any unauthorized access to your account.
- One person or organization may not maintain more than one free account.
4. Acceptable Use
You agree not to:
- Use the service for any unlawful purpose
- Upload malicious code, viruses, or harmful content
- Attempt to gain unauthorized access to our systems
- Interfere with or disrupt the service or its infrastructure
- Resell, sublicense, or redistribute the service without permission
- Use the service to store or transmit content that infringes intellectual property rights
5. Data Ownership & Responsibilities
You retain ownership of all data you enter into WalnutsHR. We act as a data processor on your behalf. You are responsible for ensuring you have the necessary rights and consents to store employee data in our platform. You may export or delete your data at any time.
6. Pricing & Payments
- Free tier: Available at no cost with feature limitations as described on our pricing page.
- Paid plans: Billed monthly or annually as selected. Prices are per employee per month.
- All fees are non-refundable except where required by law.
- We reserve the right to change pricing with 30 days' notice.
7. Service Availability
We strive for high availability but do not guarantee uninterrupted service. We may perform scheduled maintenance with advance notice. We are not liable for downtime caused by factors beyond our reasonable control.
8. Intellectual Property
The WalnutsHR platform, including its design, code, features, and documentation, is owned by WalnutsHR Inc. and protected by intellectual property laws. These Terms do not grant you any rights to our trademarks, logos, or brand assets.
9. Termination
You may close your account at any time. We may suspend or terminate your account if you violate these Terms. Upon termination, your right to use the service ceases immediately. We will retain your data for 90 days post-termination for backup purposes, after which it will be permanently deleted.
10. Limitation of Liability
To the maximum extent permitted by law, WalnutsHR shall not be liable for any indirect, incidental, special, consequential, or punitive damages, or any loss of profits or data, arising out of or related to your use of the service. Our total liability shall not exceed the amount you paid us in the 12 months preceding the claim.
11. Indemnification
You agree to indemnify and hold WalnutsHR harmless from any claims, damages, or expenses arising from your use of the service or violation of these Terms.
12. Governing Law
These Terms are governed by the laws of the State of California, United States, without regard to conflict of law principles. Any disputes shall be resolved in the courts of San Francisco County, California.
13. Changes to Terms
We may update these Terms from time to time. We will notify you of material changes via email or through the service. Continued use after changes constitutes acceptance.
14. Contact
For questions about these Terms, contact us at:
- Email: support@walnutshr.com
- Address: WalnutsHR Inc., 300 Market Street, Suite 400, San Francisco, CA 94105